Rules may have to be changed to factor in the times we live in, where social media has become part of life. This is not to say that everybody on duty can post on social media, it is to bring clarity for employees.

If they are not supposed to make any posts, it should be clearly said and punishment for the same has to be explained and even written in the rule book, so that each one knows exactly where one stands.

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If they are allowed to post, when can they do so? Are they allowed to post while in uniform? What contents should be disallowed? What constitutes disrespect or dereliction of duty? What about other employees who may be ‘aiding’ in these posts? We need aspects addressed and constant revision of rules, and upgrades, to ensure no grey area, and take cognisance of a new world and new ways of communicating. The younger generation inhabit a parallel universe, and both worlds— the virtual and the real—intersect for them.