In the same report, an official is cited saying that they cannot point out one clear reason for more complaints from a particular area. There are various reasons behind contamination and the issues are solved after inspection, he has also explained in the report in this paper.

We would want to stress that inspection should happen as complaints come in, rather than pushed on the backburner as we often witness when it comes to certain cases.

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The inspection too needs to be thorough and results must be given within a timeframe. We have cases where inspections and investigations continue for months, and in extreme cases, even a year before results are in. This does not refer specifically to contaminated water but other problems too.

Contaminated water can lead to very serious health problems as everybody knows, so it is imperative that if this inspection does show merit in complaints, then solutions are found. This also cannot be a quick fix but we have to go to the root of the problem and see what exactly is the source or reason or reasons for dirty. Endless passing the buck means frustrated residents paying taxes may have to buy drinking water or put in several levels to clean it.