In the last week of June, the Ulhasnagar Municipal Corporation commissioner, Rajendra Nimbalkar, seized the cellphones of around 40 hawkers before a raid, as it could have lead to the failure of the action.

It is heartening to see that our elected leaders take it upon themselves to bring a task to fruition and actually work for the people.

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But, let us not see this through the narrow prism of ridding a public facility of hawkers; let this extend to all infrastructure in the city. If the corporators and leaders feel that civic authorities are not able to go ahead with some work, or do not heed people's complaints, then they should take it upon themselves to inquire about what can be done, and start the process themselves.

This way, the huge chasm between public servants, representatives and the public closes, as the latter feels they are taken seriously. Their grievances are given importance, weighed for merit and if found legit, are worked upon by none other than their leaders. That is the way to go, to improve people-politician relations: Chip away at cynicism, ensure efficacy of action. A win-win situation all the way.