Passengers aboard SpiceJet flight SG 115 bound for Darbhanga faced a nightmare-like situation on Friday after being left stranded at Mumbai’s Chhatrapati Shivaji Maharaj International Airport for nearly eight hours. The flight, originally scheduled to depart at 7.45 am, was first delayed due to a technical issue and later cancelled around 2 pm, leaving passengers in a state of distress and confusion.

The affected passengers, many of whom were families travelling to Darbhanga, alleged that they were left unattended by the airline for hours with minimal communication about the flight’s status. According to the stranded passengers, no snacks or refreshments were offered during the initial hours of the delay. “We’ve been trapped inside the airport since early morning with no clear information from the airline. It’s been a very distressing experience,” said one of the passengers.