Mumbai: Coolie No. 1 will now be your safety sahayak
Updated On: 23 December, 2023 06:50 AM IST | Rajendra B. Aklekar
WR to train porters in emergency response measures and handling digital payments in a bid to assist passengers in need
(left) Passengers will be asked to rate coolies in a survey
In a bid to upgrade railway coolies, Western Railway will train them in CPR, fire safety and digital payments. By doing so, the railway authorities want the licensed porters to play an additional role in passenger safety and have improved interaction with passengers.
“The initiative has been named ‘Coolie No. 1’ and it is aimed at mutually benefitting licensed Sahayaks (porters) and passengers. Licensed Sahayaks play an integral part in the railway system in India and add an important value in the overall train travel experience of long-distance passengers,” a WR spokesperson said.
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