The goodies that were handed out to passengers

"We were stuck on board the aircraft for about 75 minutes. It was getting really hot and uncomfortable inside. After waiting in the aircraft for about 20 minutes, the Captain said there was a technical issue and that he was trying to sort it out," said Austin.

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According to him, after about 75 minutes, an engineer arrived to check the problem. "There was a bit of an argument between him and the Captain, but at the end the engineer took full responsibility," he added. The Captain then apologised, and the passengers were taken back to the boarding gate.

The Rs 500 voucher that Indigo sent the next day

The passengers were then made to board two airport buses, which had the ACs on, around 1:15 pm, where they had to wait for another 40 minutes while engineers fixed the aircraft's glitch. "We finally got back on the plane around 1:50 pm and departed just before 2 pm," said Austin.

He added, "When we finally got on to the aircraft, the on-board crew gave us some goodies, which were primarily junk food." The following day Indigo even sent the passengers R500 compensation vouchers through email.

"I was supposed to land in Goa around 12:30 pm and my home is just an hour from the airport, so had I landed on time, I could've spent an afternoon at the beach. But that didn't happen due to the delay, which was a bit annoying," he added.

Confirming the incident, an Indigo spokesperson said, "The total delay was of 2 hours 28 minutes. The technical glitch that happened cannot be foreseen. But the delay didn't happen only from our end, there was a lot of air congestion as well."

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