A ticket checker said that as women have been allowed to travel on trains, the division should increase the services as the current number of services are proving futile in maintaining social distancing norms limiting the capacity of every train.

CR chief public relations officer Shivaji Sutar said, "This week local services were increased from 987 to 1,410. As soon as overcrowding was noticed at Diva station on Thursday, additional booking windows were opened and as a result, the crowd was normalised by 12.30 pm."

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WR chief public relations officer Sumit Thakur said, "At the time of the lockdown there were only three counters with seven shifts, but from Thursday, five counters with 16 shifts have been thrown open to cater with the crowds. Similarly at Virar, at the time of lockdown, there were four counters with 10 shifts, they have been increased to six counters with 14 shifts from Thursday."

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