With Lourdes away visiting her grandchild, and the restrictions that came with pandemic-induced lockdowns, Theresa works on an order-basis only. Today, orders still come in from customers who’ve been ordering their wares over the years, or new ones that heard about them from friends. The enterprise’s marketing strategy does not include social media, only an acute sense of business, a business card and great food. “I like cooking and feeding good food to people,” Theresa tells us.

Between 2013 and 2019, Theresa helmed a stall at a call centre carrying with her one dozen of everything including a kilo of fish curry and prawn pulao, of which the latter was a Wednesday staple and favourite. “Everything used to sell like hot cakes. Customers would have to order their share of pulao before it was sold out. Some who worked there still call me and place orders,” she notes. Easter and Christmas are the busiest times of the year for Troy Snacks, when orders start pouring in 15 days prior to the celebrations. “It’s great to have customers who are loyal and like what I make. If I’m not here to take orders, they wait till I’m back,” the owner shares.

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Potato chops; (right) Pan rolls

Originally a resident of Uttan, Cascar tells us that she learned how to cook from Sister Sophie Hendricks from the convent she studied at. Also an East Indian, she taught her the technique of making fugias. You don’t usually see fugias or other EI snacks on menus in city restaurants; it’s mostly enterprises like Troy Snacks or home chefs who sell them. And usually, the East Indians or locals living around such businesses will know where to get these dishes. Now, you do too.

Troy Snacks
At Cascar House, Marve Road, Orlem, Malad West.
Time 9 am to 7 pm
Call 9769311107 (place orders two days in advance)