Increase Developers accountability

On submission of details by the project’s engineers and supervisors, the developer is expected to verify the details prior to making the ‘Quality Assurance Certificate’ public. This move is expected to increase developer’s accountability and ensure that homebuyers receive better constructed homes.

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As per the provisions with regards to the defect liability period, a developer is obliged to rectify any deficiency in the residences for a period of five years from the date of possession. Every complaint has to be attended to within 30 days without any cost to the homebuyer. While this provision protects consumer interests, MahaRERA is of the firm view that a situation should ideally never arise. Therefore, to establish standardised procedures and construction quality, MahaRERA issued a consultation paper on the same in December. 

Based on the response received, a draft circular with detailed provisions was published on April 24 this year. Thereafter, the draft was open for suggestions and feedback until May 23. After reviewing the responses, various experts were consulted from the real estate and relevant sectors to finalise the framework for ‘Quality Assurance Certificate’, which is mandatory and binding on all developers, the officer explained.

Quality check at every stage

“Every developer will have to ensure quality control at each of the project’s stages, as this will improve a structure’s overall condition. While every developer claims that their project is best on all aspects, so far, a standard framework or parameters has been missing. Hereon, developers will be required to provide such assurance to their purchasers through MahaRERA on an annual basis,” the official said.

Key aspects of certification

Some of the key aspects for certification includes – Was soil testing conducted prior to finalising structural design and stability of the ground where the project will be constructed? Was a structural engineer appointed for the project? Is a record maintained at the project site to allow periodic certification by the project’s engineer for quality control of works? Is there a testing facility available on-site to check raw material’s quality? In case of a multi-story building, is an earthquake-resistant system in place? Is there a requirement for flood prevention measures?, among others.

BIS/IS/NBC standards a must

Additionally, it must be ensured that the materials utilised such as concrete, cement, steel, iron, electrical cables, plumbing, fixtures, etc. conform to the standards as set by Bureau of Indian Standards/ Indian Standard/ National Building Code. Also the water to be utilised should be tested to ensure it is suitable for construction purposes. A record of these should be maintained at the project site. There should also be due diligence and records documented for critical works such as electrical, water supply, drainage, etc. carried out under the supervision of registered contractors and supervisors. The documents should also state that adequate safety measures were taken to prevent any leakages and dampness of the walls.

In case if there is involvement of independent third parties towards project’s quality checks during and post construction phases, details of the same should also be documented and certified. Post certifying all of these aspects by project’s engineers and supervisors, the onus is on the developer to verify the information provided and give his stamp of approval to the ‘Quality Assurance Certificate’. This will significantly enhance developer’s responsibility and project’s construction quality.

Raise construction benchmark: MahaRERA Commissioner

Today, the emphasis on quality is maintained across all sectors. The housing sector is no exception. Nevertheless, quality in this sector remains a topic of ongoing discussion and concern. MahaRERA’s effort is to raise the construction benchmark to make the provisions of defect liability period become irrelevant, pointed out Ajoy Mehta, Commissioner, MahaRERA.

“Since December, MahaRERA has been working to establish preliminary parameters to ensure that constructions are of better quality. A consultation paper was also issued in December. Considering the ambit and importance of the subject, a draft circular discussing all aspects of the matter was issued in April’s last week for opinions and suggestions. Now, the proposal has been given a final shape,” Mehta said.

“In terms of construction quality, the ‘Quality Assurance Certificate’ is based on detailed criteria regarding important factors such as the overall construction process, structural concepts, stability, various tests, the materials used in the project, and the skill level of the workforce involved in the project. The developer has to self-certify and make it available on their website. Since the details will be publicly available and involve the builder’s credibility, they will adopt best construction practices. MahaRERA is of the view that this will enhance developer’s accountability and homebuyers will eventually benefit in getting better quality residences,” he concluded.